如何購買 | HOW TO PURCHASE

電腦上使用 ON DESKTOP

​簡單的幾步操作,就可以快速選購到心頭好。
​Purchase your favourite products within simple steps.

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第一步 
STEP ONE

  1. 選擇產品並進入產品頁。同時選擇所需數量。
    Browse products and click to select and adjust the quantity you need.

  2. 部分貨品有變體選項,如果需要的話,選擇尺寸、顏色及材質。
    Some items have variant options and, if desired, size, color and material.

  3. 產品資訊上所顯示的"出貨地"代表貨品所在地。不同貨品所在地的運輸時間,請參考 到貨時間
    The information of PLACE OF DEPARTURE indicates the current location of the item. For the estimated arrival time of products , please refer to Arrival Time.

  4. 想了解 Head Hole如何處理您的訂單,請參考 訂單安排
    Please refer to Order Fulfillment to learn more about Head Hole's order arrangement.

手機上使用 ON MOBILE

購物流程與電腦版大致相同,介面更適合在小型螢幕上操作。

The process is almost the same as the desktop version, only it is more effective for operation on a smaller screen.

第二步 
STEP TWO

  • 點擊“新增到購物車”之後,屏幕下方會顯示“查看購物車”按鈕。
    you will see the "View the Cart" button at the bottom of the screen by clicking "Add to Cart"。

  • 請點擊“查看購物車”查看所選商品。
    Please click "Browse the Cart" to view selected items.

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第三步
STEP THREE

  • 付款前請核對或調整所需產品數量及變體。
    Please also check and modify all item variables. 

  • 如有促銷代碼,請於訂單下方輸入,然後按“套用”。
    Please enter your promotional code below the order and press "Apply".

  • 如有特別事項需要提醒Head Hole,請於“新增說明”一欄輸入。
    If you want to leave a note to Head Hole, please enter it below the column of promotion code.

  • 如果訂單確認無誤,點擊下方“結帳”。否則點擊屏幕上方的“繼續購物”。
    Please click "Checkout" at the bottom of the screen to submit your order to us. Otherwise please click "Continue Shopping" at the top of the screen.

第四步
STEP FOUR

  • 請輸入送貨詳細資料,包括聯絡電郵、姓名、電話、地址等。我們將會根據有關資料安排送貨、發送出貨通知等消息。
    Please enter your contact details including email, name, phone number, address, etc. We will arrange to inform you about the delivery notifications based on the provided information.​

  • 想了解Head Hole 如何保護您的個人資料,請參考 私隱條款
    To find out how we protect your personal information, please refer to our Privacy Policy.

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第五步
STEP FIVE

  • 我們接受信用卡付款,請輸入有關資料然後核對。
    We accept credit card payments, please review the card information you enter before submitting.

  • 請注意,當您付款時,Head Hole不會擷取您的帳戶密碼等敏感信息。交易過程中如有任何問題,請向發卡銀行查詢。
    Please note that Head Hole does not collect sensitive information of your account. Please check with the issuing bank if you have any questions during the transaction.

  • Head Hole採用 SSL SECURE SHOPPING 結帳,屬於業界認可保安技術,通過加密敏感資料確保傳輸程序當中免受非法截取。
    Head Hole uses SSL SECURE SHOPPING checkout, an industry-recognized security technology that encrypts sensitive data to ensure that it is not illegally intercepted. 

  • 如確認訂單,點擊“下訂單”。
    To confirm the order, click on "Place Order".

完成
DONE

  • 提交訂單後將自動載入確認頁面。
    A confirmation page will be displayed once you submit an order.

  • 我們會根據您提交的資料發出確認電郵。如未有收到,請盡快聯絡cs@headhole.hk。
    We will send a confirmation email based on the information you provide. If you have not received this notification from us, please contact cs@headhole.hk asap.

  • 請小心核對電郵上的訂單資料。如需更正,請於24小時內聯絡 cs@headhole.hk。貨品一旦出貨,我們將不能更改聯絡資料。
    Please double check your order information on the email. For corrections, please contact cs@headhole.hk within 24 hours because once the products are shipped, we will not be able to change the contact details.

     

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QUICK ACTION BAR FOR MOBILE

​手機版專用的快捷操作,捷徑按鈕就在螢幕右下方。

For quick and easy operation on mobile, please use our quick action buttons at the bottom right of the screen.

白色鍵:返回當前頁面頂端,就會看到購物車的功能鍵在上方正中間。​

White Button: Return to the top of the current page, get the shopping cart at the top of the page. 

藍色鍵:打開或關閉捷徑。​

Blue Button: Open or Exit Shortcut.

QUICK ACTION BAR FOR MOBILE

黃色鍵:查看購物車。​

Yellow Button: Check your shopping cart.

綠色鍵:購物過程中如需協助,可以透過Whatsapp聯絡我們。 

Green Button: Should you need assistance during the shopping process, click this button to contact us via Whatsapp.

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