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如何購買 | HOW TO PURCHASE

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電腦上使用 ON DESKTOP

​簡單的幾步操作,就可以快速選購到心頭好。
​Purchase your favourite products within simple steps.

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第一步 
STEP ONE

選擇產品並進入產品頁。同時選擇所需數量。
Browse products and click to select and adjust the quantity you need.

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第二步 
STEP TWO

  • 點擊“加到購物車”之後,屏幕上方有“購物車”按鈕顯示更新數量。
    you will see the "View the Cart" button at the top of the screen. 

  • 請點擊“瀏覽購物車”查看所選商品。
    Please click "Browse the Cart" to view selected items.

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第三步
STEP THREE

  • 付款前請核對或調整所需產品數量。
    Please check and modify quantity required before placing your order.

  • 如有促銷代碼,請於訂單下方輸入,然後按“套用”。
    Please enter your promotional code below the order and click "Apply".

  • 點擊​“運費”一項可更改運送地區。
    Click ​"Shipping" to change the shipping area.

  • 點擊”運費“下方的運送選項,計算預算運費和運輸時間。
    Click the shipping option under "Shipping" to calculate the estimated cost and time. 

  • 有關香港寄送時間及運費資料,請參看 本地送貨
    For Hong Kong estimated delivery time and shipping cost information, please refer to Local Delivery.

  • 有關國際寄送時間及運費資料,請參看 國際寄送
    For information on estimated international shipping times and shipping costs, please see International Delivery.

  • 如果訂單確認無誤,點擊下方“結帳”。否則點擊屏幕上方的“繼續購物”。
    Please click "Checkout" at the bottom of the screen to submit your order to us. Otherwise please click "Continue Shopping" at the top of the screen.

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第四步
STEP FOUR

  • 請輸入送貨詳細資料,包括聯絡電郵、姓名、電話、地址等。我們將會根據有關資料安排送貨、發送出貨通知等消息。
    Please enter your contact details including email, name, phone number, address, etc. We will arrange to inform you about the delivery notifications based on the provided information.​

  • 想了解Head Hole 如何保護您的個人資料,請參考 私隱條款
    To find out how we protect your personal information, please refer to our Privacy Policy.

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第五步
STEP FIVE

  • 我們接受多種信用卡支付以及轉數快付款。請選擇付款方式,並輸入有關資料然後核對。
    We accept credit cards and FPS payments, please review the payment information you enter before submitting.

  • 請注意,當您付款時,Head Hole不會擷取您的帳戶密碼等敏感信息。交易過程中如有任何問題,請向發卡銀行查詢。
    Please note that Head Hole does not collect sensitive information of your account. Please check with the issuing bank if you have any questions during the transaction.

  • Head Hole採用 SSL SECURE SHOPPING 結帳,屬於業界認可保安技術,通過加密敏感資料確保傳輸程序當中免受非法截取。
    Head Hole uses SSL SECURE SHOPPING checkout, an industry-recognized security technology that encrypts sensitive data to ensure that it is not illegally intercepted. 

  • 如確認訂單,點擊“下訂單”。
    To confirm the order, click on "Place Order".

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完成
DONE

  • 提交訂單後將自動載入確認頁面。
    A confirmation page will be displayed once you submit an order.

  • 我們會根據您提交的資料發出確認電郵。如1小時內未有收到,請盡快聯絡cs@headhole.hk
    We will send a confirmation email based on the information you provide. If you have not received this notification from us within 1 hour after purchase, please contact cs@headhole.hk asap.

  • 請小心核對電郵上的訂單資料。如需更正,請於24小時內聯絡 cs@headhole.hk。貨品一旦出貨,我們將不能更改聯絡資料。
    Please double check your order information on the email. For corrections, please contact cs@headhole.hk within 24 hours because once the products are shipped, we will not be able to change the contact details.

     

DESKTOP VERSION

手機上使用 ON MOBILE

購物流程與電腦版大致相同,介面更適合在小型螢幕上操作。

The process is almost the same as the desktop version, only it is more effective for operation on a smaller screen.

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QUICK ACTION BAR FOR MOBILE

​手機版專用的快捷操作,捷徑按鈕就在螢幕右下方。

For quick and easy operation on mobile, please use our quick action buttons at the bottom right of the screen.

白色鍵:返回當前頁面頂端,就會看到購物車的功能鍵在上方正中間。​

White Button: Return to the top of the current page, get the shopping cart at the top of the page. 

藍色鍵:打開或關閉捷徑。​

Blue Button: Open or Exit Shortcut.

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QUICK ACTION BAR FOR MOBILE

​黃色鍵:查看購物車。​

Yellow Button: Check your shopping cart.

綠色鍵:購物過程中如需協助,可以透過Whatsapp聯絡我們。 

Green Button: Should you need assistance during the shopping process, click this button to contact us via Whatsapp.

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